How do your skirts fit?
The Carolyn skirt has a straight cut inspired by the Bianca tailored trousers. It fits true to size and we recommend you take your usual size. We advise you to check the waist and hip measurements on the Carolyn skirt size guide.
What is the length of your skirts?
The Carolyn skirt is a maxi skirt that falls just above the ankles. You can check the skirt's length for each size on the Carolyn skirt size guide. For petites, a simple hem is an easy alteration to shorten the skirt if needed.
What materials are used to make skirts?
We only use reclaimed and natural materials: wool, linen, cotton, silk. We are very demanding with the sourcing of our materials in order to avoid the release of micro-plastic particles and to guarantee a beautiful drape and a good hold for as long as possible, to ensure the sustainability of our collections. All our materials come from dormant stock from major fashion houses.
Where are your skirts made?
Our skirts are made in the Paris region; we are committed to working with workshops located there or as close as possible to us. Our buttons and labels are made in Paris.
Where can we try on the skirts?
We welcome you by appointment at our studio apartment in the heart of the 11th arrondissement. A special moment with the founder to try on our collections.
What are the delivery times?
For made-to-order items, your order will be shipped within 4 to 6 weeks. A shipping confirmation email with a tracking number will be sent to you when the order is ready.
For in-stock items, your order will be shipped within 2 business days at the latest. A shipping confirmation email with a tracking number will be sent to you when the order is ready.
What's the process if I want to return or exchange my skirt?
Facettes accepts returns of items in new condition – unused, undamaged, and in their original packaging – returned within 30 days of the order shipment date. Returns are free for all orders delivered in France. For orders delivered outside France, returns are not free: return shipping costs will be automatically deducted from your refund. Find all the details on our delivery & returns page.
I have a doubt, can I write to you?
You can contact us at hello@facettes-studio.com or via WhatsApp; we will get back to you as soon as possible.
What is a dormant stock?
Deadstock refers to unused fabric rolls, of various sizes, stored in brands' and manufacturers' warehouses. The origin of deadstock varies: it can be from cancelled productions, errors, or cancelled orders. Find details on the materials used in our collections on the upcycled materials page.